ANZSCO 263299 ICT Support and Test Engineers (NEC)

ANZSCO 263299 ICT Support and Test Engineers (NEC)

ICT Support and Test Engineers (NEC) ANZSCO Job Details

Under ANZSCO 263299, ICT Support and Test Engineers design and put into practice protocols and approaches to assist in establishing, upkeeping, and overseeing technical quality assurance systems and resources. They engage in examining, diagnosing, and rectifying performance and system problems while also evaluating the functionality and reliability of software programs.

Skill Requirement

Skill Level: Level 1 or Equivalent

Skills Assessment AuthorityACS (Australian Computer Society)

Specialization: Usability Architect

Occupation list information

Occupation on the skill listOccupation not on the skill list
Combined Skilled Occupations List (STSOL MLTSSL)Labor Market Testing Required for 457 List (LMTL)
Medium Long Term Strategic Skills List (MLTSSL)Short-Term Skilled Occupation List (STSOL)
Labor Market Testing Required for 457 List (LMTL) 

Visa Provision

As an ICT Support and Test Engineer, you do not qualify for skilled visa categories such as the Skilled Nominated 190 visa or Skilled Regional Nominated 489 visa (STSOL). This is because your occupation is not featured on either the Medium and Long Term Strategic Skills List (MLTSSL) or the Short Term Skilled Occupation List. Consequently, you are not eligible to apply for an Australian visa through the General Skilled Migration (GSM) program.

You may want to explore alternative options, such as a Working Holiday Visa if you are under 31 years old. Additionally, if your partner or spouse has work experience or is employed in an occupation listed on the MLTSSL or STSOL, you could consider them as the primary applicant for an Australian visa.

Unit Group: 2632 ICT Support and Test Engineers

Occupations in this Category

1. 263211 ICT Quality Assurance Engineer

2. 263212 ICT Support Engineer

3. 263213 ICT Systems Test Engineer

4. 263299 ICT Support and Test Engineers (NEC)

Skill Requirement

Most positions in this unit group require a level of education equivalent to a bachelor’s degree or higher. A formal degree may be substituted for vendor certification or a minimum of five years of relevant experience. In certain cases, a combination of formal education and relevant work experience or on-the-job training may be required (ANZSCO Skill Level 1).

What do ICT Support and Test Engineers do?

The role of an ICT Support and Test Engineer includes analyzing and identifying problems related to hardware, hardware installation, hardware repair, email, and network security. They provide feedback and guidance to customers and clients, including instructions on best practices, technical support, and application protocols for optimal effectiveness and security.


  1. Planning, conducting, and evaluating quality audit inspections and reviewing procedures, information, and documents.
  2. Identifying trends and potential risks to ensure adherence to standards and procedures.
  3. Recommending corrective actions and monitoring compliance through auditing processes and procedures.
  4. Communicating with management and customers to ensure understanding and adherence to policies, procedures, and quality control.
  5. Developing and delivering expert guidance and training on application software and operating procedures.
  6. Analyzing, evaluating, and diagnosing technical issues and problems, such as setting up, maintaining, updating, and configuring PCs, software, hardware, printers, the Internet, email, databases, operating systems, and security systems.
  7. Testing, identifying and resolving system issues, and programming code in accordance with established testing protocols, guidelines, and quality standards to ensure that systems meet requirements.
  8. Assessing and analyzing company infrastructure designs and recommending current and future hardware and technical solutions.
  9. Creating and maintaining technical documents such as operating, instructional, and procedural manuals, technical notes, and maintenance inventory systems.

English Requirement

  1. IELTS score of minimum 6  (L, R, W), 7 in speaking and 7 overall;
  2. OET score with a minimum grade of B in all sections;
  3. TOEFL iBT with a minimum score (L:12, R:13, W:21, S:23, and overall L93);
  4. PTE Academic with a minimum score of 50 (L, R, W), 65 in speaking, and 65 overall


  • There are Australian Graduate exceptions in some states and territories.
  • In some states and territories, Priority Skilled Lists can be used to meet a certain requirement.
  • The United Kingdom, Canada, New Zealand, the United States, and Ireland will not be allowed to take the IELTS or OET.

If mandatory licensing or registration is necessary, you must either meet the licensing or registration requirements or have a minimum IELTS or comparable level, whichever is higher.

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